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Getting Down To Basics with Services

Management of IT Services

Scholars define IT service management as an approach employed in the design, management, delivery and enhancement in the manner in which information technology (IT) is used in any organization. Having the right personnel, processes and technology in place remains the utmost goal of IT service management. The contents are central for any organization to make an impact in the market or industry. Services that apply when managing IT include various frameworks.

COBIT is one of the most common frameworks applied in IT service management. Blue Fox Group is one of IT service management providers that relies on COBIT. It has managed IT services Phoenix over time using this framework. Blue Fox Group uses the framework to develop, execute, manage and improve governance of information technology. Practices of management are involved too. The group prefers this model because of its easy with which it is published in IT governance Institute as well as Information Systems Audit. Its other bit covers Control Association.

IT service management also accepts the Microsoft Operations framework. The framework has 23 manuals used by IT professionals. They offer guidelines to professionals in the IT sector. The manuals cover creation, execution, cost effectiveness and efficient management services. The areas covered by these manual form the bedrock of IT service management. They are resource materials for MOF and Information Technology Infrastructure Library (ITIL) guidelines. Blue Fox Group that has managed IT services Phoenix comprehends their value. Everything from conception of the idea through to replacement of retirement is managed by Blue Fox Group.

Management of IT services also requires the use six-sigma as a framework. Development of the model by Motorola was subsequent to Microsoft. It is a high-achieving model. Collection and analysis of data are part of the highly set targets. Their value comes in ensuring that organizations cut costs in IT service management. One of the recognized models for IT service management is the ISO 2000 Rules governing IT service management base on ISO 2000. The British Standards Institutions developed these standards; they mirror the best practices in ITIL model. The framework lends support to other modes including Microsoft.

IT services management also puts into context the Open Group Architecture Framework (TOGAF). It revolves around organizing and governing technology implementation . The main area of interest remains software technology. Since inventing TOGAF, the open group has continued to manage its technology content. The Open Group constitutes an independent association within the information technology industry. The list of frameworks that apply when managing services in IT is the Information Technology Infrastructure Library (ITIL). Those running operations in the business sector din this framework very reasonable and applicable. It helps in aligning the best IT requirements with the needs of the business. IT service management appreciates the ITIL v3 brand as the most common form of Information Technology Infrastructure Library (ITIL) framework.